Terms and conditions

Last updated: October 2026

Welcome to Arydee. These Terms of Service ("Terms") govern your use of https://www.google.com/search?q=www.arydee.com (the "Website") and your purchase of products from Arydee (operated by ARDENVA GROUP LLC).

By accessing or using our Website, placing an order, or purchasing products from us, you agree to these Terms. Please read them carefully before using our Website.

These Terms apply to customers in the United States.

1. About Arydee

The Website is operated by ARDENVA GROUP LLC, trading as Arydee.

  • Store / Company: ARDENVA GROUP LLC

  • Brand: Arydee

  • Business & Return Address: 8206 Louisiana Blvd NE, Ste A #11174, Albuquerque, NM 87113, United States

  • Email: contact@Arydee.com

  • Phone: +44 7862 128568

  • Website: https://www.google.com/search?q=www.arydee.com

  • Operating Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

  • Response Time: We respond to all enquiries within 24 business hours.

Arydee sells residential ceiling lights, floor lamps, and indoor lighting fixtures directly to customers through our Website.

2. Using Our Website

You agree to use our Website only for lawful purposes and in accordance with these Terms.

You must not:

  • Use the Website for fraudulent or unlawful purposes.

  • Attempt to gain unauthorized access to our Website, systems, or accounts.

  • Interfere with the operation or security of the Website.

  • Upload or transmit viruses, malware, or other harmful material.

  • Copy, reproduce, modify, distribute, or commercially exploit our content without our written permission.

  • Use our Website in a way that could damage our business, Website, or other customers.

We reserve the right to suspend or restrict access to the Website where reasonably necessary, including where there is suspected fraud, abuse, unlawful activity, or a security risk.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, prices, and other information displayed on our Website are accurate.

However, product colors, finishes, and lighting appearance may vary slightly depending on your device, screen settings, or ambient room lighting.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

Nothing on our Website affects your statutory consumer rights.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we will contact you and, where appropriate, offer you a replacement, alternative solution, or refund.

We reserve the right to limit quantities or refuse an order where reasonably necessary, including in cases of suspected fraud or unusually large or abnormal orders.

5. Prices and Payments

Product prices are displayed on the Website at the time of purchase.

For customers shopping from the United States, prices are displayed in USD ($).

We reserve the right to change prices at any time, but changes will not affect an order that has already been accepted and confirmed, except where required by law or where an obvious pricing error has occurred.

Payment must be successfully received before an order is processed unless another payment arrangement is explicitly offered at checkout.

6. Placing an Order

When you place an order through our Website, you will receive an order confirmation email containing your order details and order number.

An order confirmation acknowledges that we have received your order. It does not necessarily mean that your order has been accepted if there is an issue affecting availability, pricing, payment, fraud prevention, or another legitimate reason.

If we are unable to fulfill your order, we will contact you and provide an appropriate solution, which may include a full refund.

7. Order Cancellation

You may request to cancel an order within 1 hour of placing the order.

Where available, you may use the cancellation option provided in your order confirmation email or contact us at contact@Arydee.com.

After the 1-hour period, your order may already have entered processing or fulfillment, and cancellation may no longer be possible.

For complete information, please see our Order Cancellation Policy.

Nothing in this section limits any cancellation or consumer rights that apply to you under applicable law.

8. Shipping and Delivery

We currently offer shipping exclusively to customers in the United States.

  • Standard Shipping Cost: Free standard shipping ($0.00) on all orders, with no minimum spend and no hidden handling surcharges.

  • Daily Order Cut-Off: 5:00 PM GMT, Monday to Friday. Orders placed after this time, on weekends, or on public holidays enter processing on the next business day.

  • Processing Time: 1–2 business days (Monday to Friday, excluding public holidays) after payment confirmation.

  • Estimated Transit Time (United States): 6–9 business days after dispatch (7–11 business days total estimated delivery time including processing).

Delivery estimates are not guaranteed delivery dates and may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, holidays, customs procedures, or other unforeseen events.

For more information, please see our Shipping Policy.

9. Customs, Duties and Taxes

For orders shipped to the United States that are dispatched from an international fulfillment center, customs duties, import taxes, or other charges may apply depending on applicable laws.

Where such charges are imposed and are not included in the purchase price or shipping charge at checkout, they may be the customer's responsibility.

Customers are responsible for providing accurate delivery information and complying with applicable import requirements in the United States.

10. Returns, Refunds and Exchanges

We offer a 90-day return period for eligible products, subject to the conditions set out in our Refund & Return Policy.

Products generally need to be unused and returned in their original condition and packaging to qualify for our voluntary 90-day return policy.

If an item arrives defective, damaged, incorrect, or not as described, please contact us at contact@Arydee.com with your order number before returning the product so that we can investigate and provide the appropriate solution.

Nothing in our return policy limits any mandatory consumer rights that apply under applicable law.

For complete information, please see our Refund & Return Policy.

11. Consumer Rights

Nothing in these Terms is intended to exclude, restrict, or replace any rights or protections that cannot legally be excluded or restricted.

For customers in the United States, applicable federal and state consumer protection laws apply to your purchase.

Where mandatory consumer rights apply, those rights take precedence over any conflicting provision of these Terms.

12. Intellectual Property

All content on the Website, including but not limited to:

  • The Arydee and ARDENVA GROUP LLC names and branding

  • Logos

  • Product images

  • Photographs

  • Graphics

  • Text

  • Product descriptions

  • Website design

  • Videos

  • Page layouts

is owned by or licensed to Arydee (ARDENVA GROUP LLC) and is protected by intellectual property laws.

You may access and use the Website for your personal, non-commercial use.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.

13. Third-Party Links and Services

Our Website may contain links to third-party websites or services.

These third-party websites are not controlled by Arydee, and we are not responsible for their content, policies, availability, or practices.

Third-party services may also be used to provide certain functions on our Website, such as payment processing, shipping, analytics, advertising, or customer support.

Your use of such third-party services may also be subject to their own terms and privacy policies.

14. Accounts

Certain features of our Website may allow you to create or use an account.

If you create an account, you are responsible for maintaining the confidentiality of your login information and for activities carried out through your account.

You should notify us promptly at contact@Arydee.com if you believe your account has been accessed without authorization.

15. User Content and Reviews

If you submit reviews, feedback, photographs, comments, or other content to us, you confirm that you have the right to provide that content.

By submitting content to us, you grant Arydee (ARDENVA GROUP LLC) permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, abusive, misleading, defamatory, or otherwise inappropriate.

16. Website Availability

We do not guarantee that the Website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or restrict access to the Website for maintenance, security, technical issues, updates, or other legitimate reasons.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Arydee (ARDENVA GROUP LLC) will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.

We do not exclude or limit our responsibility for products that are defective, not as described, or otherwise fail to meet mandatory legal requirements.

18. Events Outside Our Reasonable Control

We will not be responsible for delays or failures caused by events outside our reasonable control.

Such events may include natural disasters, severe weather, war, civil unrest, government action, strikes, transportation disruptions, carrier failures, customs delays, power outages, technical failures, or other events that could not reasonably have been prevented.

Where possible, we will make reasonable efforts to inform affected customers and minimize the impact.

19. Privacy

Your use of our Website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information.

By using our Website, you acknowledge that you have read our Privacy Policy.

20. Electronic Communications

When you use our Website or contact us by email, you are communicating electronically.

You consent to receive communications from us electronically, including order confirmations, shipping updates, cancellation confirmations, customer service responses, and other communications relating to your orders or use of our Website.

You may receive marketing communications only where permitted by applicable law and, where required, with your consent.

21. Age Requirements

Our Website is intended for adults and is not directed at children.

You must be legally capable of entering into a binding contract under the laws applicable to you in order to place an order.

If you are under the age required to enter into a contract in your jurisdiction, you should use the Website only with the involvement and permission of a parent or legal guardian where permitted by applicable law.

22. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, Website, products, services, or legal requirements.

The most current version will be published on this page with the updated date.

Your continued use of the Website after changes are published means that the updated Terms will apply to future use of the Website and future orders.

23. Governing Law

These Terms are governed by the laws of the State of New Mexico and the applicable federal laws of the United States, except where mandatory consumer protection laws in your state of residence provide otherwise.

Nothing in these Terms prevents a consumer from relying on mandatory rights or protections available under the laws that apply to them.

24. Contact Us

If you have any questions about these Terms, please contact us:

  • Store / Company: ARDENVA GROUP LLC

  • Brand: Arydee

  • Business & Return Address: 8206 Louisiana Blvd NE, Ste A #11174, Albuquerque, NM 87113, United States

  • Email: contact@Arydee.com

  • Phone: +44 7862 128568

  • Website: https://www.google.com/search?q=www.arydee.com

  • Operating Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

  • Response Time: We respond to all enquiries within 24 business hours.